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Conversational Artifacts

A collection of 3 posts
How I Unlocked Smarter GenAI Use: Lessons from 2,500 ChatGPT Conversations
Decision Research Featured

How I Unlocked Smarter GenAI Use: Lessons from 2,500 ChatGPT Conversations

Analyzing 2,500 ChatGPT chats showed that AI’s true value emerges through engagement. Passive use leads to automation bias, but iteration and refinement unlock value and creativity. AI isn't an autopilot. It is a thought partner! The more we engage, the better our results.
Mar 9, 2025 2 min read
Are LLM Chatbots the New Excel? Is Chat-Assisted Programming (CHAP) the New VBA?
CHAP

Are LLM Chatbots the New Excel? Is Chat-Assisted Programming (CHAP) the New VBA?

Excel empowered business users with macros and VBA—now, ChatGPT and CHAP (Chat-Assisted Programming) are the next evolution. CHAP enables natural-language automation, bridging the gap between power users and engineers. Could CHAP be the new VBA for AI-driven workflows?
Feb 10, 2025 7 min read
AI and Human Centered Design
GenAI

Gen AI and the Importance of Explainability

Gen AI is good at complex problem-solving, but explainability is key. Integrating Human-Centered Design (HCD) principles ensures AI solutions are transparent, thus enhancing user trust.
Jul 26, 2024 8 min read
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